Job Description
Description
JOB TITLE: Application Support Engineer
JOB CODE: DO009
LOCATION: BANGALORE
Summary About Our Company
Versa was founded in the year 2012 by industry veterans Kumar Mehta and Apurva Mehta and is backed
by premier venture investors Sequoia, Mayfield, Artis Ventures, and Verizon Ventures. Versa was formed
with the vision of Transforming the business of networking.
We provide a cloud IP software platform that transforms network and security infrastructure for
enterprises and service providers. The goal of the Versa Cloud IP Platform is to provide unprecedented
business advantages through a software-based approach that allows for unmatched agility, cost savings
and flexibility. We are currently one of the industry leaders in SDWAN, SASE and Cloud Security
Summary About The Job Role
We are looking for Application Support Engineers for Versa's Analytics Platform who can work on
implementing tools and troubleshooting issues in production environments. Candidate should have hands
on experience working on Linux based systems and big database technologies. Candidate needs to work
closely with module developers/engineering and QA teams to reproduce issues reported by customers
along with debugging/troubleshooting the various application interfaces
EDUCATIONAL QUALIFICATION
B.E/B.Tech or higher degree in Computer Science/Information Technology or equivalent
Experience
5+ years of hands on experience from product based background
Required Skills
Advanced knowledge and hands-on experience with Python scripting and automation
Should be competent on Linux OS, specifically understanding of the kernel, file-system and threading
Must have Debugging skills on OS, Cron jobs, Automation suites
Hands-on with DevOps tools like Ansible/docker/Atlassian should have some experiences setting up
Ansible playbooks
Understanding of tcp/ip stack on the server and the various networking modules
Should have working knowledge of debugging Apache/Tomcat, Postgres (or other DBs) and Socket
communication on a server
Skills To Analyse Requirements And Deliver Scalable Solutions
Should have experience in Debugging and Troubleshooting server/application related issues and
Database issues (Cassandra/Solr experience is a plus)
Knowledge on Networking, Routing/Switching and Security hardening from a Server perspective
AWS and Azure knowledge is a plus.