This position will report to the Lead of Order Execution 4.0 Efficiency in the Voith Paper Germany and will contribute to expanding Voith Paper's Digital Business.
As part of our DevOps team for Reporting solutions, your key responsibilities are:
- Adaptation of existing digital standard solutions to customer-specific applications / hardware.
- Configure applications purchased by the customer, either onsite or remotely, and adapt them to specific requirements and customer standards.
- Creation of compelling Dashboards / Reports in projects in the Voith Cloud or on-premise servers using the released Voith tools, mostly via remote service (with eventual exceptions which may require onsite services).
- Perform configuration of hardware / virtual images of standard & pilot software packages.
- Provide technical training and guidance to customers
- Provide technical support, troubleshooting and performance optimization assistance to customers, in collaboration with the 2nd level and/or 3rd level support organizations.
- Create and maintain technical documentation related to internal or external projects, incl. system configuration documentation, templates, etc. and ensure accurate and accessible records.
- Strive for fostering positive relationships and ensuring long-term customer satisfaction
- App development on the basis of approved modules from R&D.
- Execute small development projects to improve the usability of platforms and applications, as well as provide our Team with new tools we can use to improve our services or extend our offerings.
- Contribute to R&D teams in apps development.
- Engage in continuous Know-how transfer from R&D to the OPL for newly developed Products.
Preferred candidate profile
- Bachelors or Master's degree in computer science / IT /MIS or related fields
- Preferred Industry experience: Paper, Chemical, Oil and Gas, or other types of Process industries.
- 4-8 years experience in developing Reporting / Dashboard applications.
- Ability to understand complex and advanced functional, technical and business requirements and translate them into executable architectural designs.
- Well-versed with concepts and techniques of Business Intelligence and Data Warehousing.
- Must be familiar with a project's complete life cycle implementation.
- Skilled in the complete process of setting up Reporting / Dashboarding applications incl. web integration, advanced SQL knowledge, Stored Procs, SQL scripting, nested selection, stored procedures, triggers, analytic functions, tuning etc. in standard market available tools, i.e. Qlik Sense, Tableau or Logi Symphony
- Able to work in network structures and cross-functional, multi-cultural teams
- Outgoing, open, transparent, and communicative
- Open minded to new ideas and concepts
- Team player and customer oriented
- Self-organized and structured with focus on details
- Be open for occasional travelling
