ABOUT EVERNORTH:
Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don't, won't or can't. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
Responsibilities
- Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
- Day to day ticket triage (coding skills), monitoring of the ticket's queues.
- Debugging the production issues using Java/Springboot.
- Monitor OL comment trends.
- Regression Checkouts adhoc and planned.
- Create, co-ordinate and track resolution of stories required for fixing tickets.
- Data mining for checkouts
- Monitoring Jobs and reacting to job issues
- Release checkout pocs
- Ad hoc data research
- On call support should be able to arrive in any of 2 shifts. Rotate over weekends, with weekday comp offs.
Qualifications:
- 6+ years of Years experience in application development or maintenance
- College degree (Bachelor) in related technical/business areas or equivalent work experience.
- Basic knowledge with any of the following technologies: typescript and Java, Mongo DB and ability to understand complex architectures.
- Strong analytical skills
- Demonstrate ability to perform root analysis and suggest rectification options.
Preferred Qualifications:
- College degree (BE or MCA).
- Exposure to Production environments
Industry / Domain Experience Needed:
- Demonstrated experience in production maintenance.
- Ability to navigate a geographically diverse team and communicate effectively.
- Familiarity with cloud-based architecture and its usage in complex applications
- Passion for analysis and learning to grow, adapt to a fast-changing environment.
