At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Associate Manager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work and prepares performance evaluations. The Associate Manager leads work of critical importance, implement strategic change, and impact results and operational effectiveness. Additionally, they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities.
Key Responsibilities
- Sets and executes team strategy, including objectives, plans and policies for area of responsibility so as to develop and deliver innovative solutions and systems in support of Enterprise goals. Communicates strategy to the team so they understand their role in achieving the established goals. Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy.
- Leadership - Leads employees and influences peers through change by using one's self as an example. Influences direct reports, clients, service providers and peers to successfully deliver on business commitments.
- Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback. Initiates and implements continuous improvements in all areas of IT responsibility.
- Models and creates an environment of accountability for direct reports and peers by setting clear performance objectives for staff, allowing freedom to accomplish objectives, and collecting staff performance data against desired outcomes and service level agreements.
- Influences direct reports, clients and service providers to successfully deliver on business commitments.
- Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy.
- Makes decisions that are largely operational in nature, implementing policies and processes within the team. Makes decisions that impact quality or effectiveness of business activities and continuous improvement at the team level.
- Manages day to day work of employees by monitoring budgets, expenses and scope and facilitating project delivery and support for complex projects of critical importance.
- Participates in communications that involve obtaining cooperation on issues that may be complex or controversial.
- Builds long-term relationships within team and amongst peers by creating an environment of safety and innovation, championing open and honest communication, respecting confidentiality, leading by example with integrity, welcoming new ideas, and learning from successes and failures. As well as, setting and managing internal business partner expectations and relations.
Experience
- 5 or more years of experience (Preferred)
Supervisory Responsibilities
- This job has supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Shift Time
Shift B (India)
Recruiter Info
Diksha Prasad
[Confidential Information]
About Allstate
Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
