Job Description
PSA I - Roles and responsibilities
This is a full-time opportunity to be part of a very exciting team within the Site Reliability Organization. You will be supporting our production support environment that runs on the latest technologies, platforms, and tools.
- Manage the tech production support tasks and activities as per laid down guidelines
- Proactively monitor alerts and system performance for issues.
- Run Incident Management processes and Incident Command functions on high severity issues.
- Create or maintain operational runbooks.
- Establish feedback loops for discovered production patterns to ensure constant stability and drive iterative improvements.
- Support the engagement 24*7. Implies, you will be required to work in either morning/afternoon/night shifts on rotation basis. You will also be required to work on weekends and holidays on rotation basis.
- Other duties as needed or required.
Requirements
- 0 2 years of experience
- MCA or B. Tech in Computer Science
- Excellent verbal, written and interpersonal skills
- Quick learner and a good team player with a positive attitude towards work
- Showcase flexibility at work
- Able to understand and follow verbal and written instructions with minimal supervision.
