Analyst

Senior Analyst Roles and responsibilities:

• Addressing user tickets regarding hardware, software and networking
• Knowledge of LT panels, UPS, HVAC, CCTV, Access control system, BMS System, Office
• Coordinate & assist in routine breakdown & preventive maintenance of infrastructure & BMS equipments / activities
• Facility upkeep & inventory management for electromechanical consumables
• Day to day technical infrastructure operations which includes &/but is not limited to
  • Coordinates and schedules small to mid-size projects and renovations.
  • Performs key role in the oversight of Electrical & HVAC maintenance and building operations (Facility upkeep, coordinate repairs & maintenance, UPS & PAC monitoring, Checking & monitoring CCTV and Access control system functionality, Data Center upkeep, Vendor & AMC Management, Documentation & reporting, Develop & carry out Preventive maintenance as per schedule)
• Liaison with Building authorities, AMC vendors & other service providers to monitor and coordinate during outages & upkeep of Infrastructure Services.

Technical and Functional Skills:

• Diploma/BE In Electrical Engineering is preferable.
• Good knowledge on MS excel, word, power point, Visio.
• Good communication, interpersonal & people management skills
• Should work independently and ensure smooth operations
• Should be able to manage a team of BMS technicians & electrician
• Assists with oversight of preventative maintenance program and recommends new preventive maintenance items.
• Coordinates inspections to insure compliance with codes and safety regulations.
• On-call for building emergencies.
• Interacts with building occupants resolving day to day maintenance problems.
• Coordinates security systems and/or safety programs.
• Implementation of inventory system for equipment and supplies.
• Should open to work in rotational shifts

About eClerx Tech

eClerx's Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities

To know more about us, visit

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.