Job Description
Independently responsible for reporting, data analysis, identify gaps, provide recommendations for improvement. Go-getter mentality along with ability to work cross-functionally. Operates with a high sense of urgency and demonstrates initiative to drive positive outcomes; effectively operates in the context of the full customer relationship. Ensures compliance in all aspects of performance and customer support, risk aware.
Maintains proficiency in core Account Management functions; contributes to customer facing support functions within quality levels as required to support team service level performance. Proactively identifies situations that could escalate through reporting; and provide meaningful insights to the leadership. Handle time sensitive assigned tasks. Drive improvement initiatives to enhance customer value, service excellence and operational efficiency. Primary Location. IN-KA-BENGALURU. Work Locations. IN-KA-Bangalore. Job. Customer Service. Organization. JEI Regional Operations. Schedule. Regular. Shift. Standard. Employee Status. Executive. Job Posting. Aug 21, 2024, 10:15:59 AM. Show more Show less
