AM-AP(T%26E)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager, AP - T&E processing. In this role, you are expected to lead a team size of 15 people and work closely with the Customer in existing technical and domain specialists and bring value through well-adapted sales pursuit and solution leadership skills.
Responsibilities
. Perform process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions and deliver operational excellence
. Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable
. Align team goals and targets with that of the Customer
. Be the primary point of contact for all the level 2 travel & expense query
. Work with Clients to drive the activities efficiently and accurately
. Guide the teams on Standard methodologies in the area of T&E
. Should build, run and handle the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship
. Responsible to establish and monitor the quality standards process metrics and methodologies. Work with the team to strategize quality initiatives and identify continuous improvement projects and setup plans for execution
. Setting up and monitoring critical metrics, control indicators, measurement systems to ensure the smooth and successful service delivery of operational, business processes
. Ensure client satisfaction and successful external & internal audits
Qualifications we seek in you
Minimum qualification
. B.Com / MBA Finance
. Proven experience
Preferred skill set
. Significant Experience in balancing Travel and Entertainment process is helpful
. Excellent written & verbal communication skills
. Ability to communicate clearly at all levels within the organization.
. Ability to balance varied volumes of workloads and meet targets on time
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.