Airport jobs in Air ticket confirmation officer

Description

We are seeking a highly motivated and detail-oriented Air ticket confirmation officer to join our team at the airport. The successful candidate will be responsible for confirming flight tickets and ensuring that all information provided to passengers is accurate and up-to-date. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work well under pressure.

Responsibilities

• Confirm flight tickets for passengers and ensure all information is accurate
• Provide exceptional customer service to passengers and answer any questions they may have
• Resolve any issues or concerns passengers may have with their flight tickets
• Work closely with other airport staff to ensure a seamless travel experience for passengers
• Maintain accurate records of all ticket confirmations

Skills and Qualifications

• Bachelor's degree in any discipline
• 0-6 years of experience in a customer service or ticketing role
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in computer applications such as Microsoft Office
• Familiarity with airline ticketing systems and procedures