General
This role is responsible for overall Air Cargo Imports related activities of assigned Region.
Tasks & Responsibility
Commercial responsibility within his/her area towards the head of the department
Handling of business cases in the area of air cargo import shipments and delivering of shipments
Organization of cargo routings through other Hubs and distribution to branch offices
Creates SOPs (Standard Operating Procedures)
Pricing and calculation; makes offers to customers and partners
Accepts offers and optimizes the organization of transport
Price negotiations with airlines and General Sales Agents (GSA)
Responsible for position results of shipments
Compiles and/or control the monthly bordero report for his/her team
Monitors the completion of procedures for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
Keeps contact with agents
Trouble Shooting - adjusts complaints and handles claims together with legal department
Issues obligatory instructions, directives and information in his/her field of responsibility and monitors compliance and performance
Optimizes the service-level
Arranges the training of the teammates and trainees
Knowledge of the standard operation procedures and systems like AS 400, S.P.O.T.
Knowledge of loadability in aircraft and of ULD (Unit Load Device)
Level of Education
- Graduate in any discipline
- Commercial education or special education in freight forwarding
Working Experience
- At least 2-3 years in Air Cargo Imports
Special Knowledge
- Computer basic knowledge, MS Office
- English language
Personal Qualification
- Team player
- Dynamic
- Commercial thinking
- Initiative
- Responsible
