A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Invite and give in the moment feedback in a constructive manner.
- Share and collaborate effectively with others.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Handle, manipulate and analyse data and information responsibly.
- Follow risk management and compliance procedures.
- Keep up-to-date with developments in area of specialism.
- Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
- Build and maintain an internal and external network.
- Seek opportunities to learn about how PwC works as a global network of firms.
- Uphold the firm's code of ethics and business conduct.
Job Summary -
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client's enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC's Managed Services our client's are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today's dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our client's to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 2-5 years of experience
Certification(s) Preferred
Preferred Knowledge/Skills *: SAP Application administration. HANA Database administration. SAP Monitoring
General Skill Set
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Collaborate effectively with others.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Handle/analyze data and information responsibly.
- Follow risk management and compliance procedures.
- Keep up to date with developments in the area of specialization.
- Communicate confidently in a clear and concise manner.
- Uphold the firm's code of ethics and business conduct.
- Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
Strong Knowledge In
- Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production systems.
- Experience in Kernel update and Support Pack stack upgrade
- Hands on experience in System Refresh / Client Copies
- Experience with HANA Database administration, patching and upgrade.
- Provide operations support for SAP systems and technical infrastructure which includes printer administration, transport administration, troubleshoot SAP front end issues.
- Knowledge in applying OSS notes, configuring RFC connections.
- Analyze system performance issues and troubleshoot
- Solution Manager Technical Monitoring configuration. Should be able to configure the alerts and make changes to the configuration as per the requirements.
- SLT Replication configuration and administration. Should possess knowledge on SLT replication and troubleshoot issues related to SLT issues.
- Excellent Knowledge in UNIX/ Linux and Windows OS platform.
- Strong communication, presentation and organizational skills.
- Excellent analytical and problem-solving abilities.
- Exposure to SAP Solution Manager
- Analyze EWA reports
Preferred Skills
- Experience in S/4 HANA
- ITIL certification
- Exposure to BOBJ and Data Services
