. You are comfortable working with high ticket size products which require focussed nurturing over a period of time and yet can build urgency for the end consumer to decide fast. You have worked in an extremely competitive sales environment and have been at the top 10 percentile of your team.
Roles & Responsibilities
- Carrying weekly enrollment/ revenue and collection targets.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, product demonstrations, sales closing, and post-sales relationship management.
- Being a mentor and guide who potential learners can look up to for career advice.
- Counseling potential learners, helping them plan their career path, and making them understand how upGrad can catalyze their career.
- Establishing the uniqueness and effectiveness of upGrads model of online learning.
- Maintaining a detailed database of all the interactions with the leads and providing constant feedback to the marketing team on lead quality.
Skills Required
- Individual with outstanding communication (written and verbal) and interpersonal skills.
- Experience in international sales (EdTech sales would be an advantage).
- Individuals who are able to understand the culture of APAC (Asia Pacific) countries and understand the buying capacity of students from these countries.
- Rockstar sales performers with proven track records.
- Great listeners, and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and very strong empathy
- Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks, and overachieving targets and deadlines.
- Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets
- Passion to deliver the highest levels of customer service at all times.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
