About Us:
UPSC GUIDE is a leading institute providing both online and offline coaching for UPSC aspirants. We are committed to helping students achieve their dream of cracking one of the most prestigious exams in India. With top-notch faculty, personalized mentorship, and a strong support system, we are here to guide aspirants at every step of their journey. Join our dynamic team as an Admission Counselor and help students realize their dreams.
Key Responsibilities:
- Cold Calling: Initiate outbound calls to prospective students interested in UPSC preparation.
- Counseling: Understand students preparation status, educational background, and career aspirations to provide suitable guidance on our courses.
- Lead Conversion: Convince potential students of the benefits of enrolling in our UPSC coaching programs (online/offline) and convert inquiries into admissions.
- Follow-Up: Consistently follow up on leads generated through various marketing channels until successful conversion.
- Handle Inquiries: Respond to inbound inquiries (calls, emails, messages) and provide detailed information about course features, fees, and admissions process.
- Maintain Records: Update and maintain accurate student information, inquiries, and conversions in the CRM system.
- Admission Process: Assist students through the admission process, from form submission to payment and course enrollment.
- Target Achievement: Meet and exceed monthly admission and conversion targets.
- Feedback Collection: Gather feedback from students to improve outreach and counseling effectiveness.
Qualifications & Skills:
- Education: Minimum graduate (any discipline). MBA/PGDM in Sales/Marketing is preferred.
- Experience: 1-2 years of experience in tele-sales, customer service, or counseling, preferably in the education sector.
- Communication: Excellent verbal and written communication skills in English and Hindi.
- Counseling Skills: Ability to understand students needs and guide them through course selections accordingly.
- Persuasion: Strong negotiation and persuasion skills to convert leads into admissions.
- Tech-Savvy: Comfortable using CRM tools, MS Office, and online communication platforms.
- Target-Oriented: Ability to work under pressure and achieve defined targets.
Job Type: Full-time
Pay: 22,000.00 - 30,000.00 per month
Experience:
- total work: 1 year (Required)
Work Location: In person
