Designation : Counselor/Sr.Counselor/Team Lead/Manager
- Location :Karve Road, Pune
- Office Time : 9:30 am to 7:30 pm
- Job Summary: We are seeking a passionate and driven Inside Sales Educational Counselor to join our team. The primary responsibility of this role is to engage with potential students, understand their educational needs, and guide them through the enrollment process for our educational programs. The Inside Sales Educational Counselor will play a crucial role in advising prospective students on the various courses offered, answering their queries, and assisting them in making informed decisions about their educational journey.
- Student Engagement: Engage with prospective students through various channels including phone calls, emails, and online chats to understand their educational goals and preferences.
- Counseling: Provide personalized counseling sessions to prospective students, guiding them on the suitable educational programs based on their interests, background, and career aspirations.
- Information Dissemination: Effectively communicate information about the courses, curriculum, admission requirements, fees, and other relevant details to prospective students.
- Follow-up: Maintain regular follow-up with prospective students to address any concerns, provide additional information, and guide them through the enrollment process.
- Sales Conversion: Utilize persuasive selling techniques to convert leads into enrolled students, meeting or exceeding monthly enrollment targets.
- Relationship Building: Build and maintain strong relationships with prospective students to foster trust and confidence in the institution and its programs.
- Data Management: Maintain accurate and up-to-date records of student interactions, inquiries, and enrollment status using CRM software.
- Collaboration: Collaborate closely with the admissions team, marketing team, and other departments to streamline the enrollment process and improve overall student experience.
- Qualifications and Skills:
- Proven experience in inside sales, educational counseling, or a related field.
- Excellent communication and interpersonal skills.
- Strong sales acumen with the ability to persuade and influence prospective students.
- Empathetic and patient approach towards understanding students needs and concerns.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other relevant technology tools.
- A passion for education and helping individuals achieve their academic and career goals.
- Preferred Qualifications:
- Master's degree in Education, Counseling, or a related field.
- Prior experience in the education industry, particularly in higher education or vocational training.
- Familiarity with educational regulations, accreditation standards, and industry trends.
- Certification in counseling or sales training programs.
- Fire to achieve assigned targets.
- Work Environment: The Inside Sales Educational Counselor will primarily work in an office environment, interacting with prospective students via phone, email, and online platforms. Flexibility to work evenings and weekends may be required to accommodate student schedules. Additionally, occasional travel for recruitment events or conferences may be necessary.
- Conclusion: Joining our team as an Inside Sales Educational Counselor offers an exciting opportunity to make a meaningful impact on the lives of prospective students by guiding them towards educational success. If you are passionate about education, possess strong sales skills, and enjoy working in a dynamic environment, we encourage you to apply and be part of our mission to empower
Job Types: Full-time, Permanent
Benefits:
* Paid time off
Schedule:
Supplemental Pay:
Application Question(s):
- Are you okay with the 9:30 to 7:30 shift
Experience:
- total work: 1 year (Preferred)
Work Location: In person
