The Office Communication Specialist will be responsible for overseeing all forms of office communication, including email, WhatsApp, and client interactions. This role involves broadcasting product messages, responding to client inquiries, and ensuring effective communication across various channels.
Key Responsibilities:
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Email Management:
Monitor and respond to incoming emails promptly, ensuring that all communications are clear, professional, and accurate.
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WhatsApp Communication:
Manage and respond to WhatsApp messages, facilitating quick and efficient communication with clients and team members.
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Client Interaction:
Engage with clients to address inquiries, provide updates, and resolve any issues, maintaining a high level of customer satisfaction.
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Product Messaging:
Develop and broadcast product messages and promotional content to clients and prospects, ensuring alignment with marketing strategies.
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Internal Communication:
Coordinate with internal teams to ensure smooth and effective communication within the office, including distributing important updates and information.
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Record Keeping:
Maintain accurate records of communications and interactions, ensuring data is organized and easily accessible.
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Reporting:
Prepare regular reports on communication activities and client interactions for management review.
Qualifications:
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Education:
Bachelor's degree in Communications, Marketing, Business Administration, or a related field preferred.
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Experience:
Proven experience in a similar role, with strong knowledge of email and messaging platforms.
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Skills:
- Excellent written and verbal communication skills.
- Proficiency in using email, WhatsApp, and other communication tools.
- Strong organizational and multitasking abilities.
- Ability to handle sensitive information with discretion.
- Customer-focused with a knack for problem-solving.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a supportive and dynamic team environment.
- Professional development and growth opportunities.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience via indeed.
Powerzone oil refinery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: From 150,
- 00 per year
Expected hours: 40 60 per week
Sif: - Day shift
Fixed shift
Tunjangan: Paid sick time
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
* Administrative: 1 year (Preferred)
Work Location: In person
