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Role: Ad-Operations Specialist
Experience: 3+ Years.
Location: Bangalore.
Shift: Flexible with any given Shift.
About Us:
At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market.
By leveraging Regalixs deep understanding of digital marketing strategies and Marketstars proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success.
Position Summary:
Our Clients key area of distinction is transforming their customers loyalty with their rewards-as-a-service API platform. Empowering the partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers daily transactions. Backed by $30M from industry-leading investors and seasoned experts, its reshaping the future of customer engagement.
About the Role:
Were looking for an independent and highly motivated Ads Ops specialist to join the Merchant team. You ll work cross functionally across Merchant Sales, Issuer Sales, Partners, Data, and Marketing. The role will be a mix of working strategically with leadership to continue to iterate and improve campaign launch support as well as working tactically with data and product teams to load offers, launch campaigns, and provide reporting for our merchants.
Responsibilities:
- Collaborate with internal campaign managers and the clients external merchants to set up and manage offer campaigns.
- Build, monitor, and optimize campaigns across multiple offer placements.
- Conduct regular health checks on campaigns and ensure data accuracy in reporting.
- Analyze campaign performance data and provide insights for continuous improvement.
- Collaborate with cross-functional teams across the business including brand marketing, data, product, engineering, content and more to prioritize growth initiatives, ensuring alignment with overall business goals.
- Troubleshoot and resolve issues related to campaign setup and delivery.
- Generate and deliver periodic reports on campaign performance to internal teams.
- Stay up-to-date with industry trends and best practices in ad operations.
- Assist with ad hoc tasks and projects related to ad operations as needed.
- Directly support troubleshooting reconciliation processes, serving as the escalation point around all operational issues related to campaigns supported.
Must have Skills:
- 3+ years of experience in ad ops, account management, or sales support.
- Experience utilizing GSuite, Mongo DB, and Salesforce preferred.
- An ownership mentality.
- Strong analytical and problem-solving skills.
- Exceptional attention to detail with the ability to follow through complex processes to completion.
- Adaptability to work in a fast-paced, evolving environment.
- Demonstrated ability to drive urgency with all projects, big and small.
- Excellent communication and teamwork skills with both internal teams as well as external merchants.
Good to Have Skills:
- Google Suite.
- DocuSign.
- Mongo DB.
- Mongo Compass.
- Jira.
- Geocodio Scrape Hero.
- AWS.
- Tableau.
- Electric.
What s in it for you
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, COVID support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.
