Description
We are looking for an Accounts Receivable Collections professional to join our team. The ideal candidate will have 1-5 years of experience in collections and must be able to handle collection calls in a professional and effective manner.
Responsibilities
- Make collection calls to customers on overdue accounts and follow up on payment commitments
- Maintain accurate records of all collection activities and customer interactions
- Identify and resolve customer billing disputes
- Work closely with sales and customer service teams to ensure timely payment of outstanding invoices
- Provide regular updates on collection progress to management
Skills and Qualifications
- 1-5 years of experience in collections or accounts receivable
- Strong communication skills, both verbal and written
- Ability to work independently and manage a high volume of accounts
- Excellent organizational and time-management skills
- Experience working with collections software and Microsoft Office
- Knowledge of accounting principles and practices
- Weekly 5 days working US shift
- Candidate should have good knowledge in O2C, AR Collections.
- Ageing Review, Email Etiquettes, and Collections knowledge.