Company Overview
We are a prominent company in the flavor industry, dedicated to providing high-quality products and exceptional customer service. Located in the TTC Industrial Area, MIDC, Juinagar, Navi Mumbai, we are looking for a motivated Accounts cum Customer Service Executive to join our team.
Job Overview
The Accounts cum Customer Service Executive will be responsible for managing financial transactions and providing top-notch customer service. The ideal candidate will have a strong background in accounting and excellent interpersonal skills to handle customer inquiries and maintain client relationships.
Key Responsibilities: -
Accounts
- Manage daily financial transactions and bookkeeping.
- Prepare invoices, receipts, and other financial documents.
- Maintain accurate financial records and reports.
- Assist in budgeting and financial planning.
- Ensure compliance with financial regulations and standards.
Customer Service
- Handle customer inquiries via phone, email, and in person.
- Resolve customer issues and complaints promptly and effectively.
- Process orders and manage customer accounts.
- Maintain positive relationships with clients and ensure customer satisfaction.
- Coordinate with other departments to address customer needs and requirements
Requirements
- Proven experience in accounting and customer service roles.
- Proficiency in accounting software and MS Office (Excel, Word).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time efficiently.
- A degree in Accounting, Finance, or a related field is preferred.
Skills: accounting,customer service,accounting software,financial transactions,tally erp,word,excel
