Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals.
Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome.
Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.
Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.
Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement.
Develop and maintain subject matter expertise on client's marketing solution offerings.
Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform.
Provide updates to the management team on your pipeline and sales forecast objectives and key results.
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
International Voice LOB Experience including using of Dialers for OB Calls.
Exceptional written & verbal communication skills.
Agility.
Ability to multitask & Collaborate.
Customer centricity.
Objection Handling.
Stakeholder Management.
Qualifications:
0-5 years of overall relevant experience (Sales process experience Mandate).
UG / Graduate in any field.
Sales knowledge on social media platforms.
Skilled using Microsoft Office (Excel, Word, and PowerPoint)or G Suite (Sheets, Docs, and Slides).
Candidates should be flexible with rostered day offs and working in shifts.
Salesforce software working knowledge is good to have.
