Account Receivable Specialist

About The Company:

ARA's Client a fully owned subsidiary of Definitive Healthcare, is a rapidly growing Healthcare Analytics company revolutionizing the healthcare analytics space with integrated insights, automation, and scale powered by AI/ML Advanced analytics, Technology, and deep domain expertise in Pharma & Biotech. Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers. Recently honoured by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal's Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and will have 400 employees in the Framingham office by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates.

Role:- Account Receivable Specialist

Key Responsibilities:

• Review customer contracts for new, upsell, and renewal clients to ensure completeness and accuracy and resolve any irre or inquiries with the appropriate departments.
• Book sales orders in accordance with the contract terms.
• Prepare, review, and issue customer invoices in a timely fashion.
• Make collection calls and reach out via email to clients to resolve delinquent accounts.
• Research and resolve billing issues when they arise.
• Interact with the internal Sales and Customer Success teams and our external customers.
• Process customer documents to facilitate payments (vendor forms, W-9, etc.)
• Apply cash receipts to customer accounts.
• Process customer credit card payments.
• Support various special projects as required.
• Complying with all ISO 27001 policy and driving the team to 100% compliance.
• Understanding of USGAAP accounting & SOX Compliances.

Skills Required:

Strong analytical, organizational, and communication skills

Comfortable making telephone calls to customers (collections experience preferred).

Willingness to work from Monday through Friday, timing IST 2:00 p.m. to 11:00 p.m.

Proficient in Excel

CA inter pass candidates preferred (though not required)

Qualifications & Experience:

Bachelor's degree or master's degree in accounting, business finance, or a related field.

7 years of experience in a mid-sized company.