- Understanding the brief: Understanding project scope & approach, planning project teams & collaborators, and anticipating any co-depencies.
- Staying organized and efficient: Monitoring project progress, trackers and commercials, and sharing updates with our founder, operations, creative teams or finance teams regularly. This requires efficiency with project management tools across Slack, Calendar, Excel & Zoom. You ve got to stay on top of it!
- Having a point of view: At Thought Over Design, we invite people to bring their perspective to the table. As successful managers, we want to hear your thoughts on how best to tackle situations as they arise.
Client Relationships
- Understanding the client: Taking the effort to get to know the client and their objectives, and having the ability to customise our approach & working team, based on each client s unique mindset & requirements.
- Staying connected: Being a point of contact that each client enjoys connecting with, regularly communicating process & progress, understanding requirements, and ensuring everyone stays on the same page.
- Valuing relationships: Creating a valuable & genuine working relationship, ensuring clients have a smooth and rewarding experience working with us and would recommend us to others.
Internal team management
- Sharing the load: Helping the team plan their time and prioritise their tasks based on project schedules, to ensure everyone is sharing responsibilities and work.
- Encouraging collaboration: Understanding team strengths & assigning tasks accordingly.
- Bringing clarity: Being the connection between the design/strategy teams and the client by communicating process, requirements, and managing expectations.
Extensions to managing projects
- Scope Co-creation: Clients will have ongoing needs on projects. It is important to clearly understand what is needed and articulate it along with estimates based on studio rates.
- Managing external collaborators: Projects will often require various parts to be executed in collaboration with specific experts and production teams. This requires a special attention to detail from briefing the collaborator to assessing budgets & fit as well as working with them to achieve outputs basis client satisfaction.
- Billings & Follow ups: You will be the conduit between the studio accounts team and the client or external collaborators to ensure on time invoices are raised, shared and paid for / received.
REQUIREMENTS
- A background in design would be ideal. But not necessary.
- 6+ years working in a creative industry or creative consulting firm.
- Excellent written and verbal communication skills.
- Proficiency in Google Suite (Docs, Sheets, Slides) and openness to learn new tools as they come along.
WELL BE A GOOD MATCH IF YOU
- Love the world of design and creative culture.
- Want to work with some of the most interesting founders in the country, who are on a mission to build brands that are changing the game.
- Are a people-person and communicate with warmth, respect, and honesty.
- Are super organised, and are intrigued with finding new ways to create efficiency.
- Have some background in the arts, design or creative space. (Ideal but not necessary)
