Minimum qualifications:
Bachelor's degree or equivalent practical experience.
Experience in advertising sales, marketing, consulting, or media.
Preferred qualifications:
Experience in managing and customizing to a customer base.
Ability to work towards strategic goals.
Ability to lead, motivate, and work well with others.
Excellent communication and presentation skills, and ability to manage multiple projects at a time while paying close attention to detail.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Account Manager for Small Business Sales (SBS), you will aim to align business activity with customer success to drive long-term growth sustainability at scale. You will focus on adoptions to customer success and growth impact.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
Work towards assigned strategic goals and delivering an excellent customer sales experience to Google's agencies and advertisers.
Implement creative ways to improve our agency and customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
Communicate with customers/agencies via phone, email or direct contact.
Provide strategic advice and help advertisers get the best Return on Investment (ROI) on advertising investment and working in a consultative role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
