Job Title: Account Manager (Sales)Academia Customer SegmentJob location : Guwahati - Assam Role description Responsible for achieving sales goals
Develops and executes account plans
Identifies customer needs and develops solutions
Identifies opportunities to partner and collaborate
Resolves customer issues
Maintains a pipeline of short and long-term growth opportunities
Collaborates and coordinates with appropriate stakeholders
Responsible for achieving assigned sales goalsDevelop account plans and coordinate activities with appropriate internal stakeholders
Analyze accounts and territory and identifies opportunities to accelerate revenue growth
Engage with customers to build and maintain relationships
Manage the end-to-end sales process for assigned productsResolve customer issuesMaintain an in depth understanding of the competitive landscape within assigned accounts and territoryMaintain technical product and scientific knowledge
Maintain a cadence of account management activities including internal and customer facing business reviewsInput customer information and opportunities into the CRM system
Develop and maintain a short and long-term opportunity growth opportunity pipeline
Plan, organize and manage defined dealers through tele-communication / e-mail / webSupport dealers, identify business gaps and support them to reach out their customers effectively
Conduct telemarketing, training to dealers and their staff with new products and growth driving products
Convert smaller (low volume / dark accounts) accounts with marketing promotions and workflow pitches
Proactively follow up leads generated from several marketing campaigns
Use of initiative to identify and follow up opportunities with companies who are not already on the databases
Manage the customer database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
Work closely with the marketing team to achieve sales objectives
Use Dealer CRM system when available
Job RequirementsMasters in Life science, Chemistry or any similar allied science is essential
Good communication skills, proficiency over English with a pleasant voice
Self-motivated quick learnerGood team playerProficient in MS office
Experience of 3-4 years in similar industry is Desirable
