Account Manager - Sales

ROLE: ACCOUNT MANAGER

• AVAILABILITY: Immediate Joiner or 0-15 days notice period only

• EXPERIENCE: At least 1-year Relevant sales experience in business development.

• EDUCATION: Bachelor's or Master's Degree (Preferred from a good business school)

• LOCATION: Multiple (If candidate based out in Delhi NCR- Location will be Delhi NCR and If candidate based out in Bangalore or near by location- Location will be Bangalore)

• VERTICAL: Staffing/ SAP

• JOB SUMMARY:

The Account Manager will be responsible for managing and developing client relationships to ensure client satisfaction and retention. This role will involve working closely with the internal team to achieve revenue growth, maintain existing accounts, and identify opportunities for new business. The ideal candidate should be highly motivated, customer-focused, and have a passion for sales.

• KEY RESPONSIBILITIES:

• Client Relationship Management:

Act as the main point of contact for assigned clients, gathering and Identification of Client requirements ensuring their needs are met and maintain relationships to serve clients in a better way.

• Develop and maintain strong, long-term relationships with clients to foster trust and loyalty.

• Account Growth:

Identify opportunities to upsell services to existing clients

• Collaborate with the internal team to bring in new business from existing clients.

Negotiating contracts and closing deals with clients and partners.

• Must have a proven track record in getting new client acquisition and business development.

• Client Retention:

Regularly review client satisfaction and implement strategies to enhance the client experience.

• Collaboration:

Coordinate with internal teams to deliver a seamless client experience.

• Act as a liaison between clients and internal teams to communicate client needs effectively

Provide timely and effective solutions aligned with clients needs.

• SKILLS REQUIRED:

Sales Experience: At least 1 year of experience in sales or account management.

Communication Skills: Excellent verbal and written communication skills to engage with clients and internal teams.Negotiation Skills: Ability to negotiate effectively with clients to achieve favourable outcomes for both the company and the client.

• Problem-Solving: Strong analytical and problem-solving skills to address client concerns and improve performance.

Time Management: Ability to manage multiple accounts and prioritize tasks efficiently.

• KEY PERFORMANCE INDICATORS (KPI):

Client retention rate

• Account growth/revenue generated from existing clients.

Client satisfaction scores Number of upsell/cross-sell opportunities successfully closed

• Timeliness and quality of client support and follow-up

Job Type: Full-time

Work Location: In person