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Role: Account Manager
Experience- 5+ Years.
Location- Bangalore.
Shift Timings: Flexible to Work In Global Shift
About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!
The Role
Our client is looking for a Growth Account Manager to manage some of our largest clients in the region. In this role, you will be responsible for their retention and growth. You will look after a specific territory and assigned quota while maintaining the highest levels of customer satisfaction.
You'll work in close partnership with Sales, Product Management, Customer Support/Success, Marketing, Legal and Finance.
What You'll Do
- Build and maintain strong relationships with key clients, serving as their primary point of contact.
- Develop and execute strategies and account planning to drive growth and revenue for assigned accounts (Start-Up up to Enterprise).
- Work closely with clients to understand their business needs and identify opportunities for growth, including holding Quarter Business Reviews
- Collaborate with internal teams, including sales, marketing, and product, to develop and implement client solutions.
- Stay up-to-date with industry trends and best practices to continually improve client outcomes.
- Employ a solution-selling methodology to facilitate customer evaluations and to help them understand our client's unique differentiation.
- Develop and grow client's visibility and relationships across multiple levels within the customer organisation. Navigate through decision makers and influencers
- Representing our client at events/tradeshows
What You'll Bring
- Bachelor's degree in business, marketing, communications, or a related field. MBA in sales and marketing is preferred
- 5+ years of progressively increased responsibility in B2B Account Management within the SaaS space. CPaaS/CCaaS experience is preferable.
- Ability to manage relationships with all levels of the partner community
- Full (professional proficiency), both verbally and written in English
- Track record of personally selling and closing complex technical solutions to enterprises and software companies
- Strong experience in both the direct and partner channels are desired
- Experience with creating pricing proposals, negotiating terms and managing the contract process. Fearless and a ruthless focus on execution.
- Demonstrated experience with Enterprise and the ability to leverage those contacts
- Experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers
What's in it for you
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan includes Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real-time grievance redressal, and work flexibility.
We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
If You're up for this position, hit the Apply Now Button! 
