Account Manager

We are looking for Account Managers with 1-3 years of experience to function as a part of the International Business Division (IBD) team in Mumbai. The primary responsibility is to work with Senior Account Director /Group Account/Project Director to serve as a liaison between Hansa Research and its clients, with responsibility for team revenue, along with appropriate high levels of service to Clients.

OVERALL RESPONSIBILITIES:

Project Management:

o Leading all responsibilities on project execution.

o Forming complete understanding of client's research problem.

o Developing/ localizing research instruments like screener, discussion guide, research stimulus materials, secondary market information to support project objective.

o Leading briefing and training of data collection teams

o Conducting In-depth Interviews, Focus Group Discussions, Ethnographies etc.

o Micro-level monitoring project of data collection and ensuing quality controls on the project.

o Identify issues and provide timely actionable solution to data collection team.

o Qualitative Data Analysis and Reporting insights to client.

Client Servicing:

• Swift in managing all communication with client
• Working closely with client during all aspect of project life cycle
• Providing relevant market information to client to make them comfortable with understanding of local markets
• Proactive in discussing issues and providing actionable solutions
• Attending client during field visits and ensuring all aspects of client visit run smoothly
• team player and of supporting character

Qualifications

• MBA or Postgraduate

Essential Skills & Competencies:

• Proficient in working on Microsoft Office Suites
• Excellent communication skills, written and spoken
• Good Inter-team management skills
• Excellent at deriving qualitative insights and smart at constructing research report and
• presenting to clients.
• Open to travel across India for project management and client visits
• Exposure to servicing international clients would be preferred.

Willingness to:

Work odd-hours or over weekends on few occasions

No immediate pressing family or personal commitments (family engagements demanding considerable share of his daily time / health-related issues / marriage of the candidate in the offing / etc.)

Understand and blend with the company culture.

Prefer candidates only from the Market Research Background.