Location: Bavdhan, Pune (Work From Office)
Job Profile overview:
The Account Manager is the link between the client and the entire agency team. Along with their team the account manager acts as both the salesperson for the agency and as the client's representative within the agency. The Account Manager also leads the agencies ideas presentation, ensuring the ideas remain faithful to the brief. The most important task in account management is to design the brief; a well targeted brief can be the making of a great campaign.
Job Description:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect. - Collaborating with internal departments to facilitate client need fulfilment.
- Responsible for execution and timely delivery of all client projects / tasks.
- Plan the quarterly planners, monthly calendars and present the same to the client for approvals.
- Responsible to create Monthly Reports, analyzing the same from business point of view and take actions as per the need of the next month.
- Responsible to complete entire agreed monthly SOW, to track SOW & to maintain the work balance for an account.
- Monthly Client Meetings to review last month performance, challenges, discussion on report and further road map with planned strategies.
- Leverage knowledge of industry trends, client challenges and analyzing data to develop and deliver compelling value propositions.
- Look out for up-sell opportunities in the account.
- Look out for up-sell of other services / offerings of ISPL.
- Introducing and getting additional sales on suggesting new services for additional billing opportunities.
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