Client Relationship Management: Build and maintain strong relationships with existing clients/customers.
Sales and Revenue Generation: Meet or exceed sales targets by identifying new business opportunities and upselling additional products or services.
Account Planning: Develop account plans and strategies to achieve sales goals and maximize customer satisfaction.
Needs Analysis: Understand the client's business needs and objectives to tailor solutions that meet those requirements.
Product/Service Knowledge: Possess a deep understanding of the products or services offered by the company and effectively communicate their value to clients.
Negotiation: Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements.
Collaboration: Work closely with other teams such as marketing, customer support, and product development to ensure a cohesive approach to client management.
Market Research: Stay informed about industry trends, competitors, and market conditions to identify opportunities and potential challenges.
Reporting: Provide regular reports on sales activities, results, and forecasts to management.
Qualifications:
Education: A bachelor's degree in business, marketing, or a related field is often preferred.
Experience: Previous experience in sales, account management, or a related field is usually required.
Communication Skills: Strong verbal and written communication skills to effectively convey information and build relationships.
Analytical Skills: Ability to analyze data and trends to make informed decisions and recommendations.
Problem-Solving Skills: Quick thinking and the ability to find creative solutions to address client needs.
Self-Motivation: Initiative and the ability to work independently to achieve sales targets.
