Company Description
Teckost IT Services Pvt Ltd is a five-year-old startup based in Chennai. We specialize in delivering innovative solutions and services in both direct and indirect supply chain management. Over the past four years, we have successfully completed over 30,000 global IT strategic and tactical sourcing projects, making a total of 70,000 RFPs. We are proud to be the procurement outsourcing partner for two major clients and provide IT procurement advisory services to five other substantial clients. Our clientele consists primarily of transnational and multinational entities, and we have an esteemed collaboration with Microsoft for extensive product development and business promotion. As part of our commitment to excellence and innovation, we have also been chosen by NASSCOM to join their esteemed deep tech club ecosystem.
Role Description
This is a full-time on-site role for an Account Associate located in Chennai. The Account Associate will be responsible for performing day-to-day tasks related to managing customer accounts, providing excellent customer service, and maintaining strong relationships with clients. They will also be involved in account management activities and will need to utilize their interpersonal and analytical skills to handle client requests and resolve any issues that may arise.
Qualifications
- Interpersonal Skills and Communication.
- Analytical Skills and Problem-solving.
- Customer Service and Account Management.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in MS Office and CRM software.
- Experience in the IT industry or related field is a plus
- Bachelor's degree in Business Administration or related field.
- Experience: 1-2 years.
- Immediate Joiner.
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