Job Description
Job Role: Academic Counselor (Inside Sales)
Experience: 15 years
Job Location: Hyderabad, Bangalore and Kochi
Mode of work: Work from the office
Domain: Edtech
Position Overview
We are seeking a motivated and experienced Academic Counsellor (Inside Sales) to join our team. The ideal candidate will be responsible for guiding prospective students through our academic programs and services. This role involves engaging with potential students, understanding their educational needs, and effectively communicating the benefits of our programs to drive enrolment, meeting monthly sales targets, and ensuring excellent customer service.
Key Responsibilities
Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
Provide detailed information about our academic programs, admission procedures, curriculum, and career prospects to potential students.
Use consultative sales techniques to guide students through the enrollment process, addressing their queries and concerns.
Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
Maintain accurate and updated records of student interactions and follow-ups using CRM software.
Collaborate with the marketing team to develop effective strategies for lead generation and conversion.
Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.
Skills And Requirements
Bachelor's degree or MBA in marketing or related field.
Proven experience in inside sales, preferably in the education sector, with 1-5 years of relevant experience.
Excellent communication and interpersonal skills with a customer-focused approach.
Strong sales acumen and the ability to influence and guide prospective students effectively.
Proficiency in CRM software and other sales-related tools.
Goal-oriented mindset with the ability to work in a target-driven environment.
