Attention To Detail, Arbortext on Windchill, English grammar, Analytical Thinking, Technical Writing, Problem Solving

SAP Cloud, Cloud Applications, content development, Technical Writing, video production tools, Communication Skills

Github, Gerrit, Xmetal, Jira, Git, Madcap Flare, Confluence, Bitbucket, Framemaker, Rally, LLMs, AI-powered assistants, MadCap Central, Oxygen XML

English grammar, Arbortext on Windchill, Technical Writing

MIL-STD, Microsoft Word, ECSS Standards, Document Management Systems, Technical Writing

Xml, Labeling Requirements, Dita, CCMS, Usability Risk Communication, Technical Writing

Itsm, Service Now, Development and production of Optum ITSM training LearnSource courseware, ITSM training and web usage analytics, Video Production, ITSM OpEx SharePoint administration, Documentation, ITSM process review development, Incident Management SLO specific, UI design principles

CSS, Jira, HTML, Madcap Flare, Git, Confluence, Rally, Azure DevOps, Graphic editing tools, Microsoft Word, Azure DevOps Repos, Sharepoint, Screen capture software

Adobe Framemaker, Technical Writing, Video tools, Ms Office Suite, Photoshop